Last updated: 28 October 2025
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1) Who we are

Data Controller: [Legal name] –  [“TaichiFlow”]
Address: [ Barcelona, Spain]
Email: [contact@taichiflow.xyz] · Phone: [+34 653 923 746]
Website: [https://www.taichiflow.xyz]

We operate from Spain and comply with GDPR (EU 2016/679), LOPDGDD (Spain, LO 3/2018) and LSSI-CE 
 

2) Data we collect

• Browsing & analytics: pages viewed, device, truncated/anonymized IP if enabled, events (via GA4), cookies/trackers.
• Bookings & client relationship (via SimplyBook): name, email, phone, language, booked slot, preferred locations, form answers, notes (e.g., goals), history.
• Payments: processed by SimplyBook’s payment providers (we never store card numbers).
• Contact: data you provide in emails/forms.
• Social/UTM: when you arrive from our campaigns.

3) Purposes & legal bases

• Delivering services & bookings (contract performance).
• Customer support & communications (contract/legitimate interest).
• Analytics & site improvement (consent via the banner).
• Optional marketing (newsletter/remarketing) (consent).
• Legal obligations (invoicing, accounting) (legal obligation).

4) Cookies & trackers

We use necessary cookies (site operation) and, if you consent, analytics (e.g., Google Analytics 4) and possibly marketing cookies.

• Consent management: via the IONOS banner.
• Withdraw/modify consent: click “Manage cookies” (footer link reopens the IONOS consent panel).
• Indicative retention:
  • Necessary cookies: session or a few months.
  • GA4: 2–14 months (configurable).
• Example cookies: _ga, _ga_*, _gid (analytics).
• Browser controls: you can block/delete cookies in your browser.

Note: configure only the categories you actually use. If you don’t run ads, disable Marketing in the consent tool to stay consistent.

5) Processors & transfers

• Hosting: IONOS (EU infrastructure).
• Analytics: Google (GA4).
• Bookings/payments: SimplyBook and its payment processors.
  Data may be transferred outside the EEA (e.g., Google) under Standard Contractual Clauses (SCCs) and additional safeguards. Partner privacy policies also apply.

6) Retention

• Client data (booking/invoicing): duration of the relationship + legal duties (up to 6 years for accounting/tax).
• Analytics: per configured GA4 retention (2–14 months).
• Emails/contact: until handled + up to 24 months unless required otherwise.

7) Your rights

You may exercise access, rectification, erasure, restriction, objection, portability, and withdraw consent by emailing [email] (subject: “Data protection”).
You can also lodge a complaint with the AEPD (Spanish Data Protection Agency).

8) Security

We apply reasonable technical/organizational measures (TLS encryption, access controls, hosting best practices). No method is 100% secure, but we strive to protect your data.

9) Minors

Our services are not directed to children under 16. If you believe a minor shared data with us, contact us for deletion.

10) Changes

We may update this policy; the online version shows the date.

11) Contact

Legal name –  [“TaichiFlow”] Foundeur - [Stéphane Jaubert-Segond]
Address: [ Barcelona, Spain]
Email: [contact@taichiflow.xyz] · Phone: [+34 653 923 746]
Website: [https://www.taichiflow.xyz]